![]() ![]() This clearly indicates a hardware failure with the PC. That'll help us and others see that we've got the answers!Īs I understand you the computer overheats and shuts down. Give us some reinforcement by clicking the solution and kudos buttons, If the information I've provided was helpful, Let me know how it goes for further assistance. If the hardware has failed, capture the failure ID and revert for further assistance. Step 5: Placing the notebook in a cooler room Step 2: Ensuring proper space for ventilation Step 1: Removing dust and lint by cleaning vents Over time, some cooling fans might slow down and wear out, as the laptop is getting hot, depending on the usage of the laptop. Extra heat also radiates off the new component and adds to the temperature inside the case. The extra component causes the power supply to work harder and generate more heat. The following list describes some causes of excessive heat:Ī new component, such as a hard drive, is added. Windows usually stop responding when it does open. When starting the laptop, it sometimes stops at a black screen and does not open into Windows. The following list describes some of the issues caused by overheating in the notebook:įans inside the notebook become louder because they are spinning faster as the laptop gets hot, to remove the heat. Symptoms of heat issues and causes of excessive heat Performing a power reset might fix conditions such as Windows not responding, a blank display, software freezing, keyboard stops responding, or other external devices locking up. Perform a Hard reset on the notebook: A power reset (or hard restart) clears all information from the computer's memory without erasing any personal data. Regarding the Overheating issue, I would suggest you follow these steps here: Memory upgrade details in the page number: 12/128 Processor upgrade details in the page number: 11/128 Support M.2 SATA-3 (NGFF) M.2 SATA configurations(TLC) 256 GB M2 SATA Hard drive and SSD information available in page number: 13/128 Please go through the Maintenance and Service guide: Have you tried to update the drivers for your PC?Īfter reviewing your post, I did go through the product specifications of your product and here's a list of parts which are compatible for your PC. Have you recently made any changes on the PC before the issue started? To provide you with an accurate solution, I'll need a few more details: Don't worry as I have a few suggestions which should help you resolve this issue. I understand you are having performance issues on your HP laptop and looking to upgrade to parts. Hi you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community! I came across your post and wanted to assist you. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions. ![]()
0 Comments
Leave a Reply. |